A lot of people who start using their very first hosting account, or change companies, normally have enquiries with regards to how certain operations are accomplished or have problems setting up various things such as e-mails, site settings, and so on. That’s why, some web hosting companies have prepared documentation with the most frequently asked questions and issues in order to help their customers obtain info quickly and seamlessly. Consequently, the tech support team members can devote more time to real issues that certain customers may be encountering, as the solution for the smaller things will be available on the World Wide Web and clients will be able to easily resolve them without touching base with the customer support staff. Having exhaustive documentation is essential, especially for new clients with no past experience at all, as the hosting service entails a multitude of functions and many people can get baffled about what to do. A good information repository can both help you accomplish the tasks that you wish and become aware of how the web hosting service works as a whole.

Extensive Online Documentation in Web Hosting

Our web hosting packages feature an exhaustive knowledge base where you can find information on all the predicaments that you might bump into and their resolutions. You can learn how to create and administer a mailing list, how to use an .htaccess config file, or how to proceed in case the settings of your mail client are accurate, but nevertheless you’re unable to send email messages, for example. We’ve done our utmost best to be as thorough as possible and to encompass all possible options so as to save you time and effort and to supply you with different solutions for every single issue. The knowledge base includes educational articles too – both general ones about the web hosting service as a whole, and more specific ones, which will acquaint you with the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific functions and features in every section of the Control Panel, while if you would like to check the whole collection of articles, you should visit the Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers include a comprehensive article archive where you can find any information that you may need about our hosting services or about the Hepsia Control Panel that we’re using. We have created it on the basis of the feedback that we’ve gathered from our customers through the years and, hence, our articles touch upon specific issues that you might experience and offer the easiest means of fixing them, for example getting an HTTP 500 error message or being unable to send email messages from your desktop computer although you have the correct SMTP server settings. The articles are available in each section of the Control Panel and you can examine them whenever you wish. They can help you heighten your knowledge not only about our platform, but also about the hosting service in general, as they offer step-by-step guidelines and general information such as what file access permissions or cron jobs are.